Returns, Refunds and Exchanges.
Returns may be mailed to us within 30 days of receipt with the product and packaging in proper condition. Unless the goods were sold with a discount, all discounted sales are final and returns are considered as unauthorized.
If you choose to return your product from within the USA for a refund, we will provide a prepaid return-shipping label and a refund for the amount you paid for your purchase, minus a $5.00 restocking fee per item returned.
If you choose to return your product from outside of the USA for a refund, you will have to return the product at your own expense. We will issue a refund for your purchase, minus a $5.00 restocking fee per item returned.
Only product purchased directly on www.karhu.com can be returned to our return processing center. Any unauthorized return of Karhu product not from our website will not be accepted or processed at our processing center.
The sender of unauthorized returns, including discounted product, will be responsible for all return shipment costs.
Return shipment may be sent to:
6500-26th Street East
Fife, WA 98424 United States of America
Accompanied by this return form: download here
Important: Product must be clean and the box in proper condition to be accepted.
Under garments such as briefs, boxers, undershorts, underpants may not be returned for size exchange or refunds due to hygienic reasons we can not restock these items.
All sneakers must be in the condition you received them and in the original box.
Warranty related product returns must be shipped to the same address as listed above. All products returned for warranty related reasons will be inspected upon the return of the product.
Please allow 2-3 weeks for processing.
For shipments outside the US or special regions Karhu won't provide a return label. We do except your return taking into account the conditions mentioned above. Please note that you ship your return Duties and Taxes paid.